Our Story
Dental Call Solutions was born from a simple observation: dental practices are excellent at dentistry, but most struggle with lead management.
We watched practice after practice invest heavily in marketing only to see leads slip away due to missed calls, poor phone handling, or overwhelmed reception staff.
That's when we decided to specialise in one thing: turning dental practice phone calls into confirmed appointments.
Our Mission
To ensure no qualified patient enquiry ever goes unconverted due to poor lead management.
We partner with dental practitioners who are serious about growth but want to focus on patient care, not back-office logistics.
Our job is to maximise the ROI of your marketing investment so you can do what you do best - practice dentistry.
Our Commitment
When you partner with Dental Call Solutions, you're not just getting a service - you're getting a team that's invested in your practice's success.
We measure our success by your growth. Every converted lead, every booked appointment, every new patient relationship we help create contributes to building stronger dental practices across Australia.
Why I Started Dental Call Solutions
Canda Reynolds - Founder
I’ve spent over two decades in high-performance sales, real estate, recruitment, medical and pharmaceutical sales. I’ve hit KPIs, built teams, negotiated multimillion-dollar deals—and still found myself in rooms where outdated tech passed as “innovation,” burnout was glorified, and humans were treated like numbers in a spreadsheet.
I worked for a “prop tech” company that boasted about data-driven disruption… The system didn’t work properly, customers constantly complained, and no one knew the unique value of what they were actually pitching. The culture was transactional. The energy was off.
I didn’t leave to build another broken system.
I left to build the solution for the BPO industry.
DCS is for dentists ready to stop doing it all themselves, stop leaking revenue through unconverted leads, and build the sustainable, high-impact practice they dreamed of.
I didn’t walk away from the system because I couldn’t keep up.
I walked away because I was ready to build what’s next.
This isn’t just a company.
It’s a rewrite.
And we’re only just getting started.